The virtue of excellence

Wednesday, May 30, 2012

Principles vs. Practices in Process improvement

Practices are those behaviors that have historically resulted in good outcomes.
Principles (of behavior) are guesses as to why the practices worked.
If you have a choice in getting a team to do well...get good practices in place.  Ignore principles to begin with.

This dovetails suspiciously well with a do-first theory of learning.

3 comments:

Alex J. said...

I am a bit mystified by principles-never theories of teaching new languages. Sure, the students will eventually figure things out on their own, possibly even implicitly, but why not make it easier in the meantime?

Chris Byrne said...

There's another way of putting it

Do
Document
Analyze
Improve
Repeat

Aretae said...

Chris,

That's awful close to the Deming formulation. I have been playing around with Deming, Toyota, Agile software (my current job), and Boyd's OODA for a while. I'm less thrilled with the 6-sigma formulation...but I agree mostly.

What I'm finding more and mroe is that the Do and Repeat parts are the hard part. Everyone seems happy to improve before the do.